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The skills of a marathon runner can be used by an admin to help users cross the finish line at their organization too.

When and why to use Salesforce’s built-in Classic Email, Enhanced Email, and Email Template Builder functionality.

A quick guide to common use cases for Salesforce Nonprofit Cloud Gift Entry, and suggestions for the setup process.

Sidestep conversational traps with this powerful communication tool.

Put your sandpaper skills to work when communication soft skills seem like they won't cut it alone.

Discover a powerful technique for staying cool during difficult conversations, in the last post of this communication skills series.

Arkus Experts teamed up with Appiphony for a webinar for housing nonprofits, showcasing how Salesforce tools like Share Connect can streamline file and ...

Cleaning up data and keeping it clean is an important, but ever-present struggle. Here are some principles and tools for making that struggle a little easier.

Get your message in front of the right constituents with the right tools.

The use of storytelling in Salesforce practices.