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Tackling contact lookups and Opportunity Contact Roles with Process Builder.

A look at how Arkus helped a client automate and improve their sales approval process, electronic contract generation and signature using Salesforce.com, ...

Use an Omni-Channel flow to route and reroute incoming chats to multiple queues based on agent availability.

Right now Ops are all the Rage — read more to get a crash course about different areas of Operations, how they impact business, and identify which ones you ...

In the mood of spring cleaning, in this post we’ll explore how to clean up your org from metadata and code that is no longer needed. Let’s see what sparks joy!

Salesforce’s pod splitting and what it means to you as a customer.

Our team wants to share our biggest takeaways from this year’s Dreamforce for those who were unable to attend (and even for those who were able to attend and ...

A look at Gmail and Outlook syncing alternatives for Salesforce.com.

Pardot tags are a sometimes overlooked tool in Pardot, but they can be used to organize your marketing data and gain more insights from your content and ...

How to prepare for and study to pass the Pardot Certified Consultant examination.