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The reasons to get excited are growing, and the reasons for hand-wringing are diminishing. And yes, this blog post was written by a human!

A look at two collaboration tools where they overlap and some best practices for when to use them.

Highlighting some exciting Ideas that are being delivered in the Winter ‘14 Release that will help user adoption and get more people talking on Chatter.

Cleaning up data and keeping it clean is an important, but ever-present struggle. Here are some principles and tools for making that struggle a little easier.

How I use different personas on social networks to reach and satisfy different audiences.

Dreamforce '12 is my second Dreamforce, and this is how I prepare and what I expect of round two.

A recap of speaking at Dreamforce for the first time along with 5 tips for newbies.

A comparison of the newest version of Excel for Mac and Google spreadsheets with a few tips for users of the Salesforce.com APEX dataloader.

Once again Salesforce has a large release scheduled for Spring 12 - here are some of my favorite features.

Spring ‘16 is amongst us, both with tons of Lightning features and awesome enhancements for developers.