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A few good features can make a big difference; these are some favorites from the latest Salesforce release.

Is your team making moves management meaningful? Here are some tips.

Life is no fun when your level of responsibility does not match your level of authority. These four core concepts can help correct a mismatch.

Best practices for developing and creating documentation.

Time to get the crystal ball out of quarantine and make some predictions for 2021.

Here's a look at some of the Nonprofit Dreamin sessions we're looking forward to joining the most.

Use an Omni-Channel flow to route and reroute incoming chats to multiple queues based on agent availability.

Not getting a puppy this year for Hannukah? That’s ok, because Salesforce has some presents!

Your Salesforce instance needs routine care to stay efficient, secure, and aligned with your evolving goals. In this client success story, we explore how ...

You helped build the cloud; now help keep it clean.