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Automation in Salesforce is great for well-defined processes, but what if you’re asked to automate something and find it to be less than well defined?

Your GTD® Weekly Review practice could use a tune-up in the new year, here are some things to consider.

Maintaining happy customers is an ongoing process for every organization, but you never get a second chance to make a good first impression.

Winter is here, which means Spring is on its way. What has Salesforce brought us in the Spring 18 release?

You’re ready to speak to your prospects and customers one-to-one, and that means segmenting your audience...but where to start?

Had such a great time in the beautiful Punta del Este in Uruguay for a fantastic community event led by Aldo Fernandez. After attending this event, I can ...

This post speaks to an application that can assist you in enlisting and managing volunteers to support your events, activities, and programs.

Salesforce again delivers on ideas from the Community in the Spring ‘18 release.

It sure doesn’t feel like Spring in the Northeast, but Salesforce is moving forward regardless. Here’s a quick reaction blog post, with the hopes that it ...

As Salesforce Lightning continues to roll—what is on deck on the IdeaExchange?