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Cut down on manual, error-prone Salesforce data entry by deploying an Agentforce Employee Agent that lets staff create records, check data, and register people ...

A UI review, where someone logs in as a specific user profile and evaluates the org the way that person actually experiences it, is one of the simplest and ...

The new Salesforce Agent Builder in Agentforce Studio introduces Agent Script, a control layer that finally lets builders define exactly which parts of an ...

See how a game-changing integration with two technology tools is helping National Ovarian Cancer Coalition make everyday tasks simpler and easier for their ...

Salesforce is tightening security on the platform, and that's a good thing, but there are actions you need to take to ensure the changes don't create any ...

In this guide we'll walk through the steps to access free credits to use Agentforce, and how to enable, configure, and train an Agent to answer questions about ...

The new Salesforce Agentforce Builder finally gives nonprofits a way to make sure their AI agent does the same thing every time, not just most of the time, ...

Don't cut corners during the integration process or overlook the need to establish integration users. Follow these instructions to set up them up properly.

A trip to the Dominican Republic with our client becomes a story of hope, as technology helps scale community-centered care to help even more people around the ...

Avoid potentially confusing credit processing pitfalls with this expert take on best-in-class configurations for fields and objects when tracking gifted funds.