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Salesforce is tightening security on the platform, and that's a good thing, but there are actions you need to take to ensure the changes don't create any ...

In this guide we'll walk through the steps to access free credits to use Agentforce, and how to enable, configure, and train an Agent to answer questions about ...

The new Salesforce Agentforce Builder finally gives nonprofits a way to make sure their AI agent does the same thing every time, not just most of the time, ...

Don't cut corners during the integration process or overlook the need to establish integration users. Follow these instructions to set up them up properly.

A trip to the Dominican Republic with our client becomes a story of hope, as technology helps scale community-centered care to help even more people around the ...

Avoid potentially confusing credit processing pitfalls with this expert take on best-in-class configurations for fields and objects when tracking gifted funds.

Salesforce stepped up platform security to stop vishing-based attacks by blocking user self-authorization, but admins must now audit connected apps to ...

Salesforce Data 360 connectors help marketing teams unify disconnected data, reduce manual work, and power smarter, more personalized automation in Marketing ...

Salesforce’s Agentforce World Tour in New York brought clarity, momentum, and real excitement around AI, nonprofit innovation, data foundations, and new ...

Arkus CEO Jason Atwood reflects on 25 years with Salesforce, sharing how an early software experiment evolved into a career grounded in innovation, purpose, ...