Exploring Salesforce AI and Agentforce for Nonprofits

The landscape of nonprofit technology has been changing quickly, and artificial intelligence has brought an influx of new resources. From streamlining operations to strengthening communications with constituents, AI has become an everyday tool for mission-driven organizations.

On Thursday, September 25, 2025, Arkus hosted a one-hour webinar to explore how nonprofits can use Salesforce AI to deliver on their mission. The session was led by Berkeley Baker, 10x Salesforce Certified Sr. Client Success Manager, with Andrew Fretwell, 8x Salesforce Certified Director of Sales, and Jason Atwood, 18x Salesforce Certified Arkus CEO and Founder.

The webinar covered the most common myths and facts for nonprofits that our team is seeing in the Salesforce ecosystem, along with a product demo, and an informative Q&A Session. In the webinar we:

• Walk through Salesforce’s AI evolution and what it means for nonprofits.

• Break down the nuts and bolts of Agentforce, Salesforce’s groundbreaking AI capability.

• Share insights into how organizations have already adopted Agentforce to address real-world challenges.

• Deliver a live demo of an Agent created with one of our clients, including user cases for external-facing Agents for customers and clients, and internal Agents to help your team save time and money.

If you missed the live session, use the form to access the webinar recording below. The full webinar ran about an hour.

AI often feels intimidating, especially for resource-limited teams, but it doesn't have to be overwhelming. Our team has already helped more than 800 clients, including many leading nonprofits in North America, successfully implement the right technology to drive impact. With the right partner, organizations can unlock practical AI-powered solutions that improve efficiency, streamline workflows, and expand impact.

Watch the webinar now to see Salesforce AI in action and learn how Agentforce could help your organizations work smarter, engage more effectively, and create lasting impact. If you would like to explore how your organization can set up and optimize Agentforce, reach out to us today through our Contact Form. Our team is ready to guide you in building practical, AI-powered solutions that enhance efficiency, strengthen engagement, and support your mission-driven goals.